12 August 2019

My First Two-Wheel Ride Since My Spinal Cord Injury Five Years Ago


Yesterday, Janene took me for my first ride on a two-wheel bicycle since my injuries in 2014. I wasn't sure if I would ever be able to ride a two-wheel bicycle that I had enjoyed so much before the accident. It has been over five years since I've been on my mountain bike and the ride was glorious!

Some people have said to me, 'But you have been out riding since then, how were you riding if this is your first two-wheel ride?' This is true, I have been out riding in the last five years, but not on a two wheel bicycle. I actually have a three-wheel bicycle. Let me explain.

My Three-Wheel Bicycle

For some people with a spinal cord injury (SCI), depending on the severity of the damage, it can completely compromise your sense of balance. Sometimes this is a permanent change and sometimes it is temporary. You just don't know until you wait long enough for the shock to calm down in your body (for me, this took about six months) and the healing has begun. Anyway, because we were not sure if my sense of balance was going to be compromised or not and, because Janene was well aware of my passion for cycling, she wanted to get me back on a bicycle as soon as possible back then.

So, sometime within the first year after my injuries, Janene got me the most amazing three-wheel bicycle I have ever seen. It is a Mission Cycles Tribrid shown in the image to the right. This bicycle has disc brakes and gears similar to a two-wheel bicycle and although it's heavier than a two-wheel bicycle, it's actually pretty light compared to other three-wheel bicycles I've seen in the past. (In a previous life, I probably would have conspired to jump this three-wheel bicycle off a ramp or something!) However, the first big challenge that I had to overcome with even the three-wheel bicycle was finding a seat that I could sit on for any duration of time.

My Bicycle Seat Saga

Because my SCI occurred mainly in the lower lumbar spine, it also affected the sacral spine and therefore the nerves in that area. The sacral spine controls much of the movement and sensation below your waist. One of the issues I encountered was the nerves that control all my gluteal muscles and, to some degree, my perineum were all compromised. This meant that the muscles controlled by these nerves stopped working which caused tremendous muscle atrophy resulting in the muscles shrinking to almost nothing. So, the muscles in my butt and my crotch were compromised which made sitting on just about any surface very painful and difficult. Fortunately, these muscles just barely began working within five months of my injuries and have now recovered to some degree now. However, to this day, I still use special cushions to sit on and even with them I cannot sit still for very long. This made sitting in general very difficult for me, let alone on a bicycle seat. In fact, I need to wear two pairs of cycling shorts now for my stationary bike and my mountain bike. Even then, I can only make it for about an hour due to the pain. But, at least I can ride again!

Prepping For the Ride

Internally, I have been excited but nervous about getting back on my mountain bike. Long before my injuries back in 2010 or 2011, I had purchased this Yeti mountain bike (see the photo to the right). I have had several other mountain bikes, but this one has full suspension so it makes riding off-road trails sooooo much nicer. It's a superior uphill climbing machine. Anyway, I have been thinking about riding this bicycle for a long time. I even hopped on it once before but the seat caused me such pain that I had to get off quickly. So, I knew what I was up against with the limitations of my body and I had already been thinking about how I would overcome these long enough to get in a real ride duration. But getting my mountain bike ready for the ride was quite comical. It was as if all the forces in the universe were conspiring against me.

This bike still had the original seat and clipless pedals, so I knew that I had to change out those. But before I could start, I had to fix the flat tire on the rear which I discovered a couple weeks prior. So, I got a tube last week and swapped that out pretty quickly yesterday. Then I started working on the seat.

We had found a seat for the three-wheel bicycle that worked well enough for me to ride for about 30 minutes. So, I decided to grab the seat off the three-wheel bicycle and move it to my mountain bike. What I remembered as I was trying to mount the seat on the Yeti seat post was that the seat rails were a non-standard width and didn't exactly fit on the seatpost. Hmm, well I now remembered that I had to do the same thing on the three-wheel bicycle, so I just did the same thing on my mountain bike. With Janene's help, I got the seat mounted. Next, I moved on to the pedals.

In working to remove the clipless pedals on the mountain bike, I realized right away that I had to find my allen wrenches. After a hunt around the house, I found a different set but it didn't have an allen key big enough to remove my pedals. So, I called one neighbor and there was no answer. I called another neighbor and he said come on over and let's figure it out. He loaned me the correct size allen wrench. Then I had to actually break the seal to the pedals to remove them. This was no easy task, but we eventually conquered it. Now I needed to find one of my helmets.

This is where things get tricky. Since my accident five years ago, we have moved our master bedroom twice (once to the main level and once back upstairs). Additionally, last year we had to pack up everything on the first floor of our house and move out due to the remodeling. So, finding my cycling tools, helmets, cycling clothes, etc. required me to dig through many boxes to locate all the gear. I could not locate the helmet that I was searching for, so I still need to find that one. But anyway, two hours of prep work and we finally got ready and out the door for the actual ride!

The Actual Ride

Once we got rolling, I realized that I can still ride! Getting on and off the bike is not so easy for me and I had to lower the seat because I cannot move my ankles at all with the braces on my lower legs. But once I got moving, everything went great and we had a really good ride despite the pain.

One thing that I used to love about cycling was climbing hills. I could climb for hours and I loved it. But yesterday I quickly realized that even small hills were quite the challenge for me. Actually they are a very good challenge and I really want to do more of it. But I'm far from being ready to take on my favorite ride in Boulder County -- Flagstaff Mountain.

I was so thrilled to be able to feel the movement of being on a bicycle again. Now I can't wait to go on my next ride.

30 July 2019

Five Years Later...

Earlier this year in April, I reached five years since my spinal cord injury. Although this anniversary passed nearly unnoticed by many people around me, the value of what I have experienced in these five years still weighs heavy on me most days.

Back in April, I thought about writing this post, but I passed over it for some reason I can no longer recall. Most of the time I live my life in the new ways to which I have become accustomed and I'm able to deal rationally with most things that come up. But a couple weeks ago, I was driving to a hiking spot in Boulder County and I came across a cycling event. As I saw more and more riders it really threw me for a loop emotionally and I was so overcome I had to pull over. I see individual riders all over Boulder County all the time and I'm fine with that. I have accepted the fact that I cannot cycle the way I used to do so often. But I guess seeing all the people riding together for an event was a strong reminder of something I used to love and I still really miss. Anyway, this experience got me thinking and I figured I should write up something about the fifth year anniversary of my injuries because it's still very much always in the background (and sometimes the foreground) of my life.

Experiencing such traumatic injuries and going through the recovery was a profound experience for me physically, mentally and emotionally. As I just described above, there are still some life changes that get to me. There are big physical things like cycling events and even little physical things like the difficulty (or impossibility) of getting down on the floor to play with our puppies. Such physical limitations are something that I've learned to deal with the most. It's the mental and emotional stuff that still creeps up and surprises me from time-to-time.

Gratitude

As I have stated in a previous post, I still experience a tremendous amount of gratitude for the people in my life and for the experience that I've been through. Without going through something like this, it's difficult to understand what I mean. But recently I was reminded of it again by my fellow paraplegic friend John.

John and I meet up periodically since his own injury in 2017, but this time was a bit different. It was right before July 4th when he and I last hung out. John is doing amazingly well adjusting to life in a wheel chair. At one point, John paused to look me in the eye in a way that he never has. He then thanked me for something that I offered him early in his experience that he said he still holds to this day and it gets him through many daily difficulties. What I offered him was a statement that I learned from my wife Janene and that is, 'fake it 'til you make it.' He said that he didn't understand the value of this statement at the time, but since then he has grabbed ahold of it as a sort of mantra to move forward in his recovery and his life. I was quite touched that it has worked as well for him as it has for me.

In the last couple years, I have a newfound enjoyment in hiking. Although I cannot hike trails the way I used to (I used to run them!), I still get a lot of enjoyment out of the challenge of a trail and from being outside. I also find the solitude of hiking very comforting and I even seek out trails that are less busy for this reason. I used to say that cycling and running were both a form of meditation for me and now I've found that hiking can be the same for me.

But, overall, I think most about the positivity and support I continue to receive from family and friends. Without this, I would not be where I am today. I feel very fortunate to have so many people supporting me.

Improvements and Acceptance

So much of what drives me forward are the small gains that my body has made over the last five years. My nerve pain has improved dramatically over time, but it is by no means gone. The strength in my lower body has also improved dramatically over time, but by no means is my body at 100%. Such improvements and the positivity of the people around me are the hope that keeps me moving forward. But I have also had to face the fact that my body will never be the same.

Acknowledgement and acceptance are two related but very different concepts. Acknowledgement of my limitations is important, especially when it comes to gauging improvements on a day-to-day, week-to-week, month-to-month and even year-to-year basis. But acceptance of my limitations is a whole different level. While I have certainly accepted my injuries, what is not so easy to accept is some level of permanence of these injuries. This is a complex issue that has taken me quite a while to tease apart.

While I acknowledge the injuries to my body and I accept the fact that they happened, it is still difficult to accept the severity of these injuries as permanent. Consider a bone fracture. Relatively speaking, under optimal conditions, bone fractures do heal over time. However, healing a bone fracture oftentimes means immobilizing the joints around the bone fracture. The result of such immobilization is that the soft tissues around the fracture (e.g., ligaments, muscles, nerves, tendons, etc.) wind up experiencing damage due to the immobilization that lasts much longer beyond the healing of the original bone fracture. This soft tissue damage is a side effect to the actual injury, but it is the side effects that require prolonged physical therapy and hard work to overcome. It is these side effects that I am still dealing with today. Having spent two weeks lying in a bed in the ICU and then nine months in a wheel chair really took its toll on my body.

When movement begins to appear with a muscle for me, it doesn't mean that I can suddenly shed my leg braces and run down the street. It means that you can just barely see a flicker of movement in a muscle and it takes all the effort that I can possibly muster toward that muscle. Once this very minor movement begins to appear, the real battle is against the muscle atrophy and this is very, very difficult to overcome. It feels like no progress is being made and really requires a lot of mental focus not to be outdone by my own pessimism. Because such recovery requires a tremendous amount of consistent and diligent work over a long period of time, many people give up pretty quickly. I know I certainly have times where I feel like giving up. But I also know that the reward of regaining movement will not be affected by what I do on any given day, but is mainly affected by my long-term, consistent habits over time. In other words, it's about the long-term trend of the improvement. So, I keep telling myself that this is a marathon, not a sprint. I do my best to keep faith in the choices I make regarding my physical therapy, knowing that it's only going to make a difference over time. Much easier said than done.

Change is Constant

Looking back over the last five years, our family has undergone many changes. Five years ago, Bailey was 11 years old and Jade was 16 years old. Bailey was in elementary school and Jade was in high school and Janene was still working for the Colorado State Public Defender. Today, Bailey is in high school, has her drivers license and is beginning to consider university while Jade is about to enter her last semester of university to complete her student teaching and will then graduate. Janene has since retired from her position with the State and has opened her own private law practice. This a lot of change, albeit these are normal changes.

For me, life has changed quite a bit in the last five years. For the first nine months, I was in a wheel chair. This alone was quite jarring to me and everyone around me for a variety of reasons. One of the most difficult parts was not being at eye level with people and therefore always feeling vulnerable and somehow 'less than' what I once was. I still remember the first time that I walked in the hospital using a walker and with the help of two physical therapists. I couldn't believe how different the perspective was from my wheel chair vs. standing upright to shake someone's hand and look them in the eye. I remember thinking, 'I want this back!' This moment was a big motivator for me to learn to walk again using arm crutches, although it took an immense amount of hard work over those nine months. Since that time, I have spent the last four-and-a-half years focused on getting stronger and gaining better balance and more movement. It has meant doing some form of PT nearly every single day, so it has really become a way of life for me. I am very lucky to have gained much more strength throughout my lower body and even regained some movement. But the journey is far from over. I'm still hopeful that I will gain more movement in time so I just need to keep going.

It is also fascinating to look back at the videos that Janene took while I was learning to walk again. When I began trying to walk while I was still in the wheel chair, I was barely able to stand on my own with the arm crutches. As I tried to walk, I was literally throwing my legs forward to take steps. Over time, I progressed bit by bit toward actual walking with a more normal gait and somewhat normal strength. For me, it is shocking to see how weak my body was through this initial time period. It's always a reminder of how far I have come.

Onward to the next five years!

18 June 2019

My Principles for Hiring Software Engineers

Hiring is difficult. Hiring reliable, talented software engineers is even more difficult. In fact, hiring is probably the most arduous task that managers must handle, no matter what type of business you are conducting. And, based on the topic of Marc Andreessen's famous article Why Software is Eating the World, every conceivable industry is now being dominated by companies that are adept at developing software. So, the competition for good software engineers is pretty steep right now and will probably remain this way for the foreseeable future.

TL;DR (too long didn't read):
  1. The candidate must have a demonstrated hunger to continually learn 
  2. The candidate must be a culture fit
  3. The candidate must demonstrate humility

On with the background...

Throughout my years of hiring experience that began 20+ years ago, I have learned a thing or two. I've read many articles and books about hiring in the software industry and heard many opinions on the topic. The result of my years of experience is a set of principles that I follow when hiring. But before I get to these principles, let me explain what lead me to them.

Because I'm hiring from a management standpoint, I pay attention to aspects beyond just the candidate with the best technical skills and/or qualifications. I focus on team building which encompasses a myriad of aspects far beyond just technical aptitude. For me, team building requires the consideration of many different cross-cutting aspects beyond technical abilities. Below are just a few of the skills that candidates must possess:
  • Exhibit the skills necessary for software development
  • Demonstrate the ability to constantly learn and do it proficiently
  • Want to work as a team and collaborate closely with teammates
  • Communicate well
  • Behave like a professional 
  • Manage their own work schedule
  • Fit the culture 
  • Demonstrate empathy and humility
  • Not be an asshole
  • Etc.
Many of these skills can be taught and even bad habits can be broken with the right coaching, but the candidate must come through the door with some base skills intact. Let me walk through what I mean here. 

Consider trying to teach someone a complex task. First, if the complex task requires a large amount of prerequisite knowledge (like software development), then the candidate must demonstrate a certain level of technical aptitude. Let's assume they can successfully demonstrate their technical chops. Second, trying to teach someone is pointless if they are not interested in having others help them to learn or assume that they can figure it out themselves. In other words, sitting in the corner and coding away with zero communication with others is not allowed. Not only must the candidate be open to coaching and learning from others, they need to know how to learn and they must be proficient at learning. If the candidate possesses some of these base skills with the ability to learn and the willingness to be taught, then they can be brought up to speed over time. So, what I'm really looking for are some indicators of these characteristics in the candidates. These indicators are the principles that I have identified.

When I was asked some years ago to summarize these principles, I referred to them as culture-building. When building a culture, leaders must focus on the behaviors, expectations, norms and values that are most important for the environment and the work being done. Upon much consideration and over a long period of time, I was able to distill my hiring to the following three principles:

  1. The candidate must have a demonstrated ability and hunger to continually learn 
  2. The candidate must be a culture fit for the company, the environment and the people
  3. The candidate must demonstrate humility and empathy
In my experience, these three principles serve as indicators for someone who might be a fit for our culture and the position. Neither are these principles generic nor are they fool proof. You must adjust for different hiring needs. Also, we have had a couple duds over the years, but our turnover rate is less than 10% which is extremely good. Such a low turnover rate is partially due to hiring well and partially due to the benefits, compensation and perks from working for a large, global company that takes deliberate steps to care for its employees. Without these benefits, all the good hiring practices in the world won't stop your turnover rate from increasing over time. I also believe that you should pay people enough that they won't go elsewhere only for more money.

These three principles serve as a litmus test for a broad set of aspects as I noted further above. Here is some explanation around each of these principles:

  • The candidate must have a demonstrated ability and hunger to continually learn - I have met some engineers through my career who chose to go very deep with a very narrow skill set and no interest in spending time on things outside this narrow track. Without the interest to learn new topics and, the desire to do so all the time on an on-going basis, I have watched these people never move their skill set, never stretch themselves. For some positions, this approach is necessary. But for many/most positions, given the changing landscape in technology, I have found that the best candidates are always willing to make themselves uncomfortable to learn new things. Given the willingness to learn, a candidate must also be proficient at learning. If they find themselves pining away and making little progress, then they need consult someone they trust who can help them identify and conquer the hurdles they are facing. If you're willing to do this, it demonstrates a deeper sense of self which lends itself to things like helping others, being part of the collective, etc.

  • The candidate must be a culture fit for the environment and the people - Culture fit can mean a many different things. But, as I mentioned above, for me this term embodies the behaviors, expectations, norms, thinking, values (what is acceptable/unacceptable), working time, work ethic, etc. During interviews with a candidate, I have found it to be invaluable to include folks from the team where the open position exists. Everyone should be coached to take note of both verbal and non-verbal cues from candidates as there are many signals to be picked out that inform you of their true nature. Then, assessing these signals after the interview with the entire panel of interviewers oftentimes winds up telling a much different story than any one interviewer can tell about a candidate. Also, the questions you ask candidates can help to reveal many things, so be conscious of what you're asking and why you're asking it.

  • The candidate must demonstrate humility and empathy - This one is a bit odd for some people because it delves deeper into the psychology of a candidate, but it has proven to be very important measure over time. Anyone who has worked with people who have big egos will be able to recognize this -- the rock star developer who ignores input from others, the developer who sits in the corner coding away with zero communication, the developer who has high standards for themselves but does not want to take the time coach younger or newer team members, etc. When hiring members of a team, you are doing team building and this needs to be taken seriously. Teams of developers should operate like a team, not like a ship full of pirates who can't come together to deliver. This requires the ability to empathize with teammates, to assist one another, to exhibit a compassion for others, to be respectful, to be kind and to be humble. Without these characteristics, there may be serious disagreements on a team, even if those disagreements are not vocalized. Without an eye toward how one affects their teammates and how their teammates affect them, as a manager, you are just missing the boat. 

While these principles have worked for me, they may not work for others for various reasons. In the past, I have read that people don't leave a company, they leave a manager. While this can certainly be true (I've had my fair share of bad managers), I have left numerous companies not because of my manager, but because of the culture or the processes within the company or the lack of career growth opportunities. The three principles that I have outlined above assume that your company culture is healthy, useful and not problematic. If they are problematic, then as a manager you should be working toward improving them so that they are not problematic. When the culture and/or the processes are standing in the way of good hiring, all the principles in the world will not help you.

19 September 2018

Installing PostgreSQL 9.6 on macOS 10.13.6 via MacPorts for Development Purposes

After finally receiving a new MacBook Pro with 2.9 Ghz, 6-core i9 processor and 32gb of memory, I am reinstalling all of my development tools. Not only is the big increase in resources really useful from the development point of view, but the computer is lighter and thinner as well. That being said, there are still things I do not like, such as the keyboard, the touchbar (I miss the tactile feedback from the escape key which, as a Vim user, I use constantly) and some other minor things. For my own purposes, I usually document the steps to make it easier in the future. But I also figured it might help other folks out there to achieve the same ends.


Having documented this procedure once or twice before, I'm going to keep this brief.






BTW, below are the start/stop scripts that I created for PostgreSQL:



06 September 2018

GopherCon Denver 2018

Recently I attended GopherCon 2018 in Denver and really enjoyed the whole event. There were about 1500 people there and I really learned a lot. One of my teams writes Kubernetes operators using Golang which got me into writing some Golang myself.

On the first day, we attended a workshop titled Advanced Ultimate Go that was taught by Bill Kennedy from Ardan Labs and it was excellent. Not only is Bill incredibly knowledgeable with Golang (he has years of experience not only in Golang but also in C++) but he is also an extremely good teacher. I learned a lot in a single day and I would have loved to have this class extend for another day or even two.

Coming from a background of mainly Java for 20+ years, the Java community has an amazing piece of engineering in the JVM that handles most performance related concerns for us. We design Java classes however we please and we make use of any data structures we please and never really give it a second thought simply because the JVM handles all the real mechanics for us. With Golang, this is not the case. Although Golang has garbage collection (which is really nice, I hated using malloc() and free() in C) it's very different than what JVM does. Also, in many ways, the Go language is very succinct compared to Java. Both in terms of the amount of code you must write (Golang requires a lot less boilerplate code) to the ease of deployment with Golang (you have a single binary to deploy, no dependencies or CLASSPATH to manage). That being said, I'm still not sure that I would completely switch all web development away from Java to Golang. While the Golang learning curve is a lot easier than Scala, the issue I see are the implications on performance with the code you write. Whereas with Java, while there are performance concerns, as I said above the JVM handles a tremendous amount of things under the covers so that we don't have to care nearly as much.

Having spoken at many, many conferences over the years, I was very pleasantly surprised by the number of female attendees and speakers! I saw more talks delivered by women than I saw delivered by men which was excellent! The community seemed very open and engaging to everyone which I really liked. Being in the software industry for so long, it's still shocking to me how much of it is dominated by males. Anyway, I really enjoyed the cultural and gender diversity at Golang.

There is one minor change that I would like to suggest to the organizers of the Golang conference. Many years ago, I spoke at a conference in Denmark where I first saw this. On tables next to the doors at the back of a room where talks are taking place, there are big glass bowls with three piles of Post-It size paper, each pile a different color -- red, yellow and green. As attendees exit the room, they are asked to grab a single piece of paper in the color that represents how you felt about the presentation/talk. When the talk completes and the room is empty, the conference organizers gather the papers from the bowl, tally them up and provide the stats to the speaker. It's basically like a quick rating of what attendees thought of the talk. This small system does not replace the comment cards that organizers always ask of attendees because this is how attendees elaborate on they rated the talk the way they did. Both systems of rating are important because they deliver two different but equally important types of data to the organizers and the speakers. Anyway, this my two cents.

I really enjoyed GopherCon for a variety of reasons and I would love to attend again. Since the conference I have written a lot more Golang code and the more I write the more I like it. In my mind, Golang should be the goto language for systems programming, DevOps type stuff. While it can easily handle general web development tasks, I'm not sure yet if I would drop Java in favor of Go. I guess I need to keep coding away in both.

29 July 2018

Vacation and Hiking in Crested Butte

Last week my family and I took a week's vacation in Crested Butte to do some hiking and relaxing in the beautiful Colorado Rocky Mountains. Although we missed the Crested Butte Wildflower Festival by one week, we still enjoyed the flowers on our hikes.

As we explored the Crested Butte area and enjoyed numerous hikes, we got to spend time together as a family which I really enjoy doing. It's hard to believe that my girls are basically adults now (they are 15 and 20 years old). Bailey even got a second week of altitude camp in for her cross country training by running every day that we were there.

My in-laws even joined us with our two nephews and we all had a very relaxing time together. We even rented some paddle boards and went to Lake Irwin one day. This wasn't something that would have been very easy for me to do, so I enjoyed watching everyone experience the paddle boards for the first time in a cold mountain lake.

Crested Butte is a sleepy little mountain town with a well-known ski resort. We enjoyed hanging out in town, checking out the restaurants and shops, and also finding trails to explore all around the area, including on the ski mountain. Unfortunately, the Crested Butte ski resort was recently acquired by Vail Resorts. This means that it will be completely over-developed soon enough, everything will become too pricy and too crowded with traffic just like all the other resorts it owns. What a drag.

Later in the week, we visited a friend in Lake City and hiked Spring Creek Pass, a high mountain pass with an average grade of 7.5% at 10,901 feet. My phone told me that I climbed 50 flights of stairs that day which was quite an achievement for my withered legs. When we returned to the car, we took a photo by the trailhead sign and Janene had her arm around me and said, 'Your legs are shaking, you need to sit down.' I just chuckled and said, 'Yeah, I know.' Even so, I loved it! I am so thankful to be able to feel that exhaustion from completing a difficult hike.

12 April 2018

Forming Scrum Teams


The tongue-in-cheek fable of the chicken and the pig is frequently referenced in Scrum literature to distinguish between people who are committed to the Scrum (the pigs) and people who are only involved (chickens). The reason pigs are committed is they must be sacrificed for the meal whereas chickens are simply involved. When I was software engineer, we used to say, 'It's just us pigs here' when it was a group of software engineers together. Having transitioned to management several years ago, now I say, 'It's just us chickens here.' But I digress.

In this post, I want to discuss my logic for forming Scrum teams, a topic that I have hashed and re-hashed many times throughout my career. So, here I will explain the logic behind how I form software engineering teams.

The Agile Manifesto

The Agile Manifesto lists the following 12 principles:

  1. The highest priority is to satisfy the customer via early and continuous delivery of software
  2. Welcome changing requirements
  3. Deliver working software frequently with a preference to the shorter timescale
  4. Business people and developers must work together daily throughout the project
  5. Build projects around motivated individuals
  6. The most efficient and effective method of conveying information to and within a development team is face-to-face conversation
  7. Working software is the primary measure of progress
  8. Agile processes promote sustainable development
  9. Continuous attention to technical excellence and good design enhances agility
  10. Simplicity is essential
  11. The best architectures, requirements, and designs emerge from self-organizing teams
  12. At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly

While these 12 principles define much of Agile in the broadest sense, there are variations in different Agile methods such as XP, Scrum, Lean, Kanban, etc. These methods are not meant to be followed dogmatically, instead practices within a particular method are meant to be guidelines. In this post, I will be focused on Scrum, specifically on some of the aspects of team formation. But keep these principles in mind as you read this post.

What Does Scrum Recommend?

The Scrum literature discusses team formation a lot. From this literature, it's easy to learn that there are  some key principles in Scrum focused around forming small, cross-functional teams. But Scrum best practices don't end there. There are many other aspects to building Scrum teams. In this post, I will elaborate on the following:

  • Autonomous and self-organizing
  • Team composition must be cross-functional
  • Ideal team size

Autonomous and Self-Organizing

As stated in many Scrum publications including the Scrum Guide, a Scrum team should consist of a Scrum Master (SM), a Product Owner (PO) and Developers. Scrum teams should be cross-functional and self-organizing, i.e., they must be capable of delivering value each sprint and they are responsible for deciding how they work. This is what I refer to as setting up a team for success. It's the job of the leader to set up the team for success, not only in the structure of the team but also in communicating the expectations for the team. I have always defined expectations in black and white for everyone to see so there is no question about their responsibilities. (In fact, I have even implemented this model across all engineering teams for a product line by working very closely with my management colleagues. There must be consistency of expectations across all the product engineering teams. I cannot stress this enough.)

It is critical that the team members understand and embody their autonomy and empowerment to manage their own work. Typically an engineering manager is involved and accountable, but the team is responsible (from a RACI matrix point of view). In my opinion, the best case scenario is that the engineering manager is more of a coach and not micro-managing everything a team does. Team members must be coached to step up whenever they can and remember to bring everyone along on the journey. This requires well-structured and open communication across the team. Oftentimes, the Scrum Master is the person who guides the team most in terms of self-organization and responsibilities.  It is also important that team members understand the role that everyone plays on the team. Like a set of gears moving together as one, it only works if all cogs are operating correctly and together.

Self-organization is an important aspect for a team to operate well together. Team members cannot operate together without a shared understanding of what this means. In Scrum, this means the PO defines user stores for team and the SM leads the team members in breaking down those user stories into subsequent tasks for estimation and execution. The SM oversees all of this activity and works closely with the PO to determine priorities for the sprint. While people not deeply experienced in Scrum think this is too much for a team to handle or feel that the manager should drive all team activities, this couldn't be further from the truth. As with many things in software, concrete experience teaches a tremendous amount very quickly. As a people leader, it's very easy to see the differences between a mature Scrum team and an immature Scrum team. Like many things in life, reaching a level of maturity as a Scrum team requires proficiency and time, especially if new team members are added over time. As the Agile Manifesto mentions: 
Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.

I work very hard to build trust with my engineering teams as I believe this is the basis for building great teams. I always say that I hire talented individuals who are experts and then I give them room to get the job done. The bottom line is the team is accountable for delivering value every sprint and I have found that building trust is a requirement. I extend trust to them to get the job done and they teach me to trust them by consistently delivering value every sprint.

Team Composition Must Be Cross-Functional

As mentioned above, a Scrum team needs to be cross-functional so as to deliver value every sprint. As much as delivering value is a generic term, when developing microservices it means that the team can deliver, own and operate those microservices itself. The team should not need to rely on other teams for different job functions as doing so amounts to dividing up teams based on function. This type of team organization was an idea from the 1990s and Waterfall methodology that divided up teams based on job function, e.g., front end engineers in one team, back end engineers in another team, QA in it's own team, tech writers in their own team, etc. I've seen this before and it really falls apart quickly because departmental divisions do not work in an Agile environment. It's a mismatch of models. Agile is supposed to be iterative and incremental. When teams are defined by job function they are not set up to be incremental. A true Scrum team must be composed of the constituent parts to deliver the software owned by the team. This requires a cross-section of roles composed of all the necessary disciplines. As mentioned above, a Scrum team should consist of a Scrum Master (SM), a Product Owner (PO) and Developers:
  • Scrum Master
  • Product Owner
  • Front end engineers (developers)
  • Back end engineers (developers)
  • DevOps engineers (developers)
  • QA engineers (developers)
  • Tech writer (developers)
  • Manager
In the list above, I included a couple of roles that you don't normally see in a Scrum team -- a tech writer and a manager. I also break down the different types of engineers. So, let's discuss each one.


Tech writer: I include a tech writer in my teams whenever I can because I do not consider the product to be Done until everything is actually done including the coding, testing, documentation, performance considerations and operational requirements.

Manager: I include the manager because this person serves a vital role not only in terms of people reporting lines but also in terms of developing a contextual understanding of a team and its work. Speaking from experience, without a manager present, it becomes very easy for software engineering teams to get pulled in many directions. A manager can guard against not only this but also against members of a team reporting to numerous managers which can result in a lot of chaos. 

The other roles are simply a clarification on the types of developers. Furthermore, it illustrates the inclusion of the different types of developer disciplines -- tech writers, QA engineers, DevOps engineers, etc. None of these disciplines or roles should reside on other teams. When this happens, the team will not develop the right level of cohesion and trust necessary to become what Google identified as an effective team (this is a whole separate topic for another blog post).

Ideal Team Size

I have seen Scrum teams with three engineers and Scrum teams with 30 engineers. The goal should be to find an ideal size that works for the products being developed, but I do believe smaller teams are better. According to the experience of many Scrum practitioners, the ideal team size should be 6-8 engineers (give or take one or two) not to exceed 10. From my nearly 20 years of experience practicing Agile, the larger an engineering team grows, the more difficult it becomes to meet, to scope work, to keep track of work, etc. Basically, the larger the team the more complex and time consuming communication becomes. It's not called Agile for no reason -- software engineering teams practicing Scrum are meant to be nimble and iterate quickly. This cannot take place when too many people are involved. 

Consider Brooks' Law about software project management which says adding manpower to a software project that is behind schedule will delay it even longer. This maxim emerged from Fred Brooks eponymous book The Mythical Man-Month. Brooks explains that while cost varies with the number of men and months, progress does not:

“Hence the man-month as a unit for measuring the size of a job is a dangerous and deceptive myth. It implies that men and months are interchangeable. Men and months are interchangeable commodities only when a task can be partitioned among many workers with no communication among them… This is true of reaping wheat or picking cotton; it is not even approximately true of systems programming.”

This is further elaborated by examining the lines of communication for teams of different sizes. As explained in a blog post titled, Lines of Communication and Team Size: Applying Brooks’ Law

Most teams in large enterprises have between 10 and 20 members. Even at the low end of that scale, a team has so many lines of communication that progress is bound to be slow.

(source: Lighthouse)

Note the increasing number of lines of communication as a team grows. This is essentially the root cause of why teams beyond the Scrum recommended size become more and more ineffective as they grow. The drag in trying to develop a shared understanding of anything simply becomes more and more complex the larger a team grows. This is typically when people start to complain about there being too much administrative overhead. 

Conclusion

To summarize, if you want to set up your teams for success, then they must be autonomous, self-organizing, cross-functional and sized appropriately for the software being built. This is at least part of the recipe that has helped me to build what I mentioned above that Google calls effective teams. 

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